Clients Charter

We promise to

• Respond to all personal staff related needs immediately as and when they arise
• Attend to all peoples requiring clearance for transfer within two days
• ensure high quality teaching by close assessment of at least one teacher per subject per term by the administration .
• Courteously attend to parents and other visitors within five minutes of arrival or direct them instantly to the appropriate office.
• Answer each telephone call within three rings .
• Attend to all assigned classes within five minutes of start of the lesson .
• Effectively mark pupils work and review it within six days.
• Give pupils quality work as per subject requirement .
• Prepare and present pupils progress reports at the end of each school term.
• Formally invite parents for consultation per year as well as be available for individual consultation by parents on work related issues as and whenever during school terms
• Improve the school pass rate by at least two percent each year.
• Instill discipline among pupils and deal with all disciplinary problems firmly ,fairly and decisively within a week
• Facilitate pupils participation in sporting and other co-curricular activities at least twice a week in order to identify and develop individual and team talent .
• Guide and counsel pupils on matters/issues relating to moral and social problems.
• Effectively guide pupils on suitable / appropriate subjects / careers to pursue after "O" Level / "A" Level